In the Informal Group,workers' Behavior Differs from What Managers May

question 110

Multiple Choice

In the informal group,workers' behavior differs from what managers may have expected based on the following except:

• A)contingency plans.
• B)relationships.
• C)procedures.
• D)rules.

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Definitions:

Substitutability

The degree to which one product or service can be replaced with another to satisfy the same need or want.

David McClelland

A psychologist known for his work on motivation theory, which includes the need for achievement, the need for affiliation, and the need for power.

Strategic Contingencies

A concept in organizational theory that emphasizes the importance of adaptable strategies in response to changing environmental conditions.

Machiavellianism

A personality trait that sees a person so focused on their own interests they will manipulate, deceive, and exploit others to achieve their goals.