Match the Options Below with the Correct Phrases

question 36

Multiple Choice

Match the options below with the correct phrases:
-informal communication channels

• A)organizational rumors, gossip and half- truths
• B)useful processed data
• C)the transfer of information and understanding between people
• D)electronic links between machines and people
• E)communication networks outside the formal channels
• F)management's designed "flows" or designated paths for official communication
• G)the receiver's return reply regarding the message
• H)two or more individuals conversing at arm's length
• I)specialized shop talk such as, "Put the APU in the PCX tank."
• J)the word selection of a speaker or author

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Definitions:

Critical Thinking

The objective analysis and evaluation of an issue in order to form a judgment, involving skepticism and questioning of accepted conclusions.

Interpersonal

Relating to interactions and relationships between people.

Personal Trait

An individual's characteristic pattern of thinking, feeling, or behavior.

Easing Conflict

Techniques or strategies used to reduce tension and resolve disagreements in a peaceful manner.