Match the Options Below with the Correct Phrase

question 63

Multiple Choice

Match the options below with the correct phrase:
-operating system

• A)the electronic linking of two or more computers
• B)software that stores the knowledge of a group of authorities for access by nonexperts faced with the need to make topic-related decisions
• C)a formal collection of processes designed to serve the specific information needs of all decision makers
• D)allows groups focusing on a problem to interact with one another
• E)top-level management uses this system to forecast and plan
• F)a computer procedure in which data are collected over time and entered into databases according to prescribed policies and procedures
• G)a complex set of instructions that manage the operation of a computer and its application programs
• H)useful data
• I)manual and electronic means for creating and handling intellectual capital
• J)collection of technologies to operate offices efficiently
• K)merging of a company's human and technical knowledge assets
• L)data expressed as a string of 0's and 1's
• M)data are collected over time and entered into databases
• N)integrates multiple data sources and ties together the processes
• O)enables an organizaiton to share intellectual capital

---

Definitions:

Worker Productivity

The amount of goods and services that a worker produces in a given amount of time.

Service Delivery

The process of providing services to customers or clients in an efficient, timely, and satisfactory manner.

Theory X

Douglas McGregor’s Theory X and Theory Y framework grew from the human relations movement.

Ethnocentric Attitude

A viewpoint that one's own culture or ethnicity is more important or superior to others, often leading to biases in judgment and behavior.