Computer Monitoring of Customer Service Telephone Calls Is an Example

question 113

Multiple Choice

Computer monitoring of customer service telephone calls is an example of which type of control?

• A)feedforward
• B)optional
• C)feedback
• D)concurrent

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Definitions:

Plain Text

Text that is not formatted, containing only characters including spaces, without any styling or markup.

Drop-Down List

A graphical control element that allows the user to choose one value from a list of options by clicking on it to reveal the list.

Sort Choices

Options or methods available for arranging data in a specific order, such as alphabetically or numerically.

Format Text

Adjusting the appearance of written text in a document, including font size, style, color, and alignment.