Which Activities Belong in the Operations Management Department

question 172

Multiple Choice

Which activities belong in the operations management department?

• A)Records, measures, and reports monetary transactions.
• B)Manages the process of converting or transforming resources into goods or services.
• C)Supports the sales by planning, pricing, and promoting goods or services is marketing.
• D)Maintains policies, plans, and procedures for the effective management of employees.

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Definitions:

Yerkes-Dodson Law

The psychological principle stating that performance is best under conditions of moderate arousal rather than either low or high arousal.

Moderate Arousal

Refers to an optimal level of alertness or physical and mental activation at which performance on a task is best.

Cholecystokinin (CCK)

a hormone that is released by the intestines in response to eating certain foods and stimulates the digestion of fat and protein.

Motivation

The process that initiates, guides, and maintains goal-oriented behaviors, driving individuals to pursue and achieve their objectives.