Which of the Below Is a Customer-Facing Process

question 251

Multiple Choice

Which of the below is a customer-facing process?

• A)Communicating with customers
• B)Strategic goal setting
• C)Providing performance feedback and rewards
• D)Purchasing raw materials

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Definitions:

Customer Cheques

Checks written by customers to pay for goods or services.

Monthly Statements

Financial reports that are issued at the end of each month detailing the financial activities, such as income and expenses, over the course of that month.

Collection Time

The standard timeframe a business needs to obtain amounts owed by its customers.

Mailing Days

Mailing Days are business days considered when estimating the delivery time for postal and courier services, excluding weekends and holidays.