Examlex
Which of the following processes focuses on the entire customer order process and operates across functional departments?
Grievance Procedure
A formal process through which employees can submit complaints or disputes for resolution, usually outlined in a collective bargaining agreement.
Formal Grievance
A structured complaint process followed by employees to formally raise issues about their employment conditions or treatment by employers.
Grievance Procedure
A formalized process through which employees can file complaints or disputes for management to resolve, usually outlined in their contract or employee handbook.
Contract Administration
The management of contracts made with customers, vendors, partners, or employees, focusing on negotiation, execution, and analysis for improvement.
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