Many Industries Have Taken an Active Role in Online Business

question 67

Multiple Choice

Many industries have taken an active role in online business including the government. Which of the following is the term that describes the use of strategies and technologies to transform government by improving the delivery of services and enhancing the quality of interaction between the citizen-consumer within all the branches of government?

• A) Ecommerce
• B) Information richness
• C) Egovernment
• D) Tacit knowledge

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Definitions:

Trigger Feature

A specific characteristic or aspect of a product that initiates or stimulates consumer interest or desire.

Injunctive Norm

Social norms that are perceived as being approved of by other people, dictating behaviors that are seen as acceptable or unacceptable within a society or group.

Consistency Motive

The psychological drive to maintain uniformity and coherence in one's beliefs, attitudes, and behaviors.

Affiliation Goal

A personal or social objective that involves connecting, belonging, or being accepted by others.