Incident Management Is the Process Responsible for Managing How Incidents

question 133

True/False

Incident management is the process responsible for managing how incidents are identified and corrected.

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Definitions:

Dramaturgical Analysis

Views social interaction as a sort of play in which people present themselves so that they appear in the best possible light.

Erving Goffman

A sociologist and writer known for his work on symbolic interactionism and the study of social interactions in everyday life.

Status Set

The entire ensemble of statuses occupied by an individual.

Achieved Prescriptive Status

A condition or status that is earned or attained through one's actions, as opposed to being ascribed by default of birth or social position.