Examlex

Solved

What Is the Process of Analyzing Recorded Calls to Gather

question 310

Multiple Choice

What is the process of analyzing recorded calls to gather information; brings structure to customer interactions and exposes information buried in customer contact center interactions with an enterprise?


Definitions:

Free Trade

The absence of tariffs, duties, or trade barriers that allows for the unrestricted import and export of goods between countries.

Domestic

Pertaining to or produced within a country's borders, often in contrast to foreign or international.

Import Quota

A government-imposed limit on the quantity or value of goods that can be imported into a country.

Consumer Surplus

The divergence between the total price consumers are willing and able to contribute towards a good or service and the total price they actually contribute.

Related Questions