Which of the Following Statements Is True Regarding Customer Information

question 188

Multiple Choice

Which of the following statements is true regarding customer information?

• A)Customer information can exist in several operational systems
• B)Customer information in each operational system could change
• C)Customer information in each operational system can be different
• D)All of the above

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Definitions:

Surveys

A method of gathering data from a large number of respondents typically through questionnaires to research opinions, behaviors, or demographics.

Customer Feedback

Information provided by customers regarding their satisfaction or dissatisfaction with a product or service.

Angry Customer

A term for a customer who expresses dissatisfaction with a service or product, often seeking resolution or venting frustration.

Nonpaying Customers

Individuals who utilize services or products without providing payment for them.