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Speech Analytics Is the Process of Analyzing Recorded Calls to Gather

question 184

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Speech analytics is the process of analyzing recorded calls to gather information; brings structure to customer interactions and exposes information buried in customer contact center interactions with an enterprise.


Definitions:

Product Price

The amount of money required to purchase a good or service, often determined by factors such as cost of production, market demand, and competition.

Quantity Supplied

The total amount of a product that producers are willing and able to sell at a given price in a certain time period.

Price Rises

An increase in the cost of goods or services in the market, often due to factors like inflation, increased demand, or higher production costs.

Equilibrium Price

The price at which the quantity demanded of a good equals the quantity supplied.

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