What Is Automatic Call Distribution

question 127

Multiple Choice

What is automatic call distribution?

• A)Automatically dials outbound calls and when someone answers, the call is forwarded to an available agent
• B)Directs customers to use touch-tone phones or keywords to navigate or provide information
• C)A phone switch routes inbound calls to available agents
• D)All of the above

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Definitions:

Vasa Recta

Specialized capillary that extends from the cortex of the kidney into the medulla and then back to the cortex.

Peritubular Capillary

Capillary network located in the cortex of the kidney; associated with the distal and proximal convoluted tubules.

Nephron

The basic structural and functional unit of the kidney, responsible for water and electrolyte balance.

Capillary Networks

The extensive networks of capillaries (small blood vessels) that supply tissues with nutrients and oxygen and remove waste products.