Automatic Call Distribution Routes Inbound Calls to Available Agents

question 84

True/False

Automatic call distribution routes inbound calls to available agents.

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Definitions:

Gay Subculture

A segment within the larger culture consisting of individuals who identify as gay and share common interests, values, or characteristics.

Homosexuality

Sexual attraction, romantic love, or sexual behavior between members of the same sex or gender.

Serial Monogamy

The practice of engaging in a series of monogamous relationships, one after the other, without overlap.

Domestic Partnership

A legal category granting some rights ordinarily reserved to married couples to committed, cohabiting heterosexual, gay men, and lesbian women couples.