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What Is a Part of Operational CRM That Automates Service

question 73

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What is a part of operational CRM that automates service requests, complaints, product returns, and information requests?


Definitions:

Ethanol

An organic compound, also known as alcohol, with the formula C2H5OH, widely used as a solvent, in the manufacture of various goods, and as a renewable fuel.

Hexane

A hydrocarbon compound with six carbon atoms and 14 hydrogen atoms, often used as a non-polar solvent.

Polarity

The property of having distinct and opposite charges or magnetic poles, leading to a molecule having regions with slightly positive and slightly negative charges.

Benzene

A colorless, volatile liquid hydrocarbon with a distinctive sweet smell, C6H6, used as a solvent and in the manufacture of various chemicals.

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