Aggressive Behaviour

question 18

Multiple Choice

Aggressive behaviour:

• A) is considered part of normal communication by Australians.
• B) values others people's ideas.
• C) values other people's property.
• D) enhances self-esteem.
• E) does not respect the rights of others.

---

Definitions:

Desired Performance

The specific level or standard of work output or behavior that an organization expects from an employee.

Actual Performance

The real, measured outcomes of work activities or processes, as opposed to expected or assumed results.

Time And Motion Studies

The analysis of tasks to improve the efficiency of operations, usually by breaking down each task into its components and timing each element.

Corrective Action

Measures taken to identify and rectify problems or deviations from set standards and processes.