The Features of the M-Form of Firm Organization Are

question 49

Multiple Choice

The features of the M-Form of firm organization are

• A)divisions have difficulty responding to market changes
• B)it is difficult to maintain customer relationships
• C)coordination across divisions is simple and does not take much management time
• D)employee evaluation is hampered by managers often having different skill sets than those the manage

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Definitions:

Inside Order Takers

Sales personnel who manage orders and assist customers from within the company, typically in an office setting, rather than in the field.

Functional Salespeople

Sales personnel who focus on the technical or functional benefits of the products or services they are selling rather than forming relational selling strategies.

Transactions

The action or process of conducting business or an instance of buying or selling in a market.

Sales Engineer

A professional who combines technical knowledge with sales skills to provide advice and support on a range of products.