When the Actual Distance That Separates the Attributes Composing Some

question 48

Multiple Choice

When the actual distance that separates the attributes composing some variables does have meaning,the variables are described as:

• A) interval
• B) nominal
• C) ordinal
• D) none of the above

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Definitions:

Customer Relationship Management

A strategy in business that focuses on developing and maintaining lasting relationships with customers to enhance loyalty and retention.

Types of Customers

Refers to the different categories or segments of customers each with their own specific needs, behaviors, and characteristics.

Net Promoter Score

A metric used to gauge the loyalty of a firm's customer relationships, based on how likely customers are to recommend the company to a friend or colleague.