Examlex
A leadership theory is not necessarily based on empirical research.
Social Media
Digital tools and websites that allow people to produce, distribute content, and engage in networking activities online.
Service And Product Quality
The measure of how well a delivered service or manufactured product meets the expectations of the customer.
Hammer's Notion
Refers to Michael Hammer's concept of reengineering business processes to drastically improve performance metrics.
Process Reengineering
A business management strategy focusing on the analysis and design of workflows and processes within an organization to optimize performance and efficiency.
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