While Giving Feedback You Should ______

question 63

Multiple Choice

While giving feedback you should ______.

• A)use a tone that implies anger
• B)use "need to" phrases (e.g."you need to improve…")
• C)demonstrate how disappointed you are
• D)none of these

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Definitions:

Emotional Intelligence

The ability to recognize, understand, and manage one's own emotions and the emotions of others effectively.

Leadership Tendencies

Inclinations or propensities towards taking charge, guiding, or directing groups or organizations.

Influencing Outcomes

The ability to affect the results or consequences of a situation or course of action.

Standards

Established norms or criteria that specify the expected levels of quality, performance, or conduct for products, services, processes, or behavior.