A Company That Wants to Make Incremental Improvements to Existing

question 25

Multiple Choice

A company that wants to make incremental improvements to existing business processes would utilize which of the following?

• A) Total quality management
• B) Workflow management
• C) Business process management
• D) Business process reengineering
• E) Enterprise resource planning

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Definitions:

Procedural Justice

Concerned that policies and rules are fairly administered.

Interactional Justice

The degree to which others are treated with dignity and respect.

Ethical Concern

Issues or situations that require a person or organization to choose between alternatives that must be evaluated as right (ethical) or wrong (unethical).

Organisational Analysis

A systematic study of an organization's structure, functions, and dynamics to identify areas of improvement or development.