Often the Customer of an IT Organization Is Not an External

question 52

True/False

Often the customer of an IT organization is not an external customer but rather an internal customer.

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Definitions:

Variable Interval

A schedule of reinforcement where a response is rewarded after an unpredictable amount of time has passed, which encourages steady response rates.

Responding

The act of giving a reaction or answer to a stimulus or question.

Reinforced

Strengthened or made more effective, often through repeated action or the application of an external stimulus.

Variable-Ratio

In behavioral psychology, a schedule of reinforcement where a response is rewarded after an unpredictable number of responses.