Number of Employee Absences / (Average Number of Employees During

question 22

Multiple Choice

Number of employee absences / (average number of employees during the period x the number of workdays) is the __________.

• A) absence rate
• B) cost per hire
• C) customer service rating
• D) cost for absent customers

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Definitions:

Cyberterrorists

Individuals or groups engaging in the use of computer technology to conduct acts of terror and violence.

Specialized Knowledge

Expertise or skills acquired by training or experience in a particular field or profession.

Cyberattack

An attempt by hackers to damage or destroy a computer network or system.

Cyberstalkers

Individuals who use the internet, email, or other electronic communications to stalk, harass, or intimidate someone.