Most Operationally Excellent Firms Require Managers to Hire and Train

question 55

Multiple Choice

Most operationally excellent firms require managers to hire and train employees with which of the following characteristics?

• A) flexible
• B) able to focus on shorter-term objectives
• C) concerned about minimizing production costs
• D) all of these

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Definitions:

Classical-Conditioning Procedure

A pairing method of learning where two stimuli when frequently associated, lead to a response initially prompted by the second stimulus but subsequently by the first stimulus alone.

Conditioned Stimulus

A formerly neutral signal that, once it is linked with an unconditioned stimulus, ultimately leads to eliciting a conditioned response.

Conditioned Response

A learned response to a previously neutral stimulus that has become associated with an unconditioned stimulus.

Taste Aversion

Taste aversion is a learned response to eating spoiled or toxic food, leading to an aversion to that food in the future.