The Economic Consequence of Not Addressing Front Line Employee Emotions

question 149

True/False

The economic consequence of not addressing front line employee emotions is not a problem.

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Definitions:

Ownership Utility

Orderly transfer of goods and services from the seller to the buyer; also called possession utility.

Exchange

A platform or marketplace where goods, services, or securities are traded between parties.

Time Utility

The value added to products or services by making them available when they are needed.

Good Or Service

Products offered in the market that can be either tangible (goods) or intangible (services) to satisfy consumer needs or wants.