What Term Refers to the Act of Displaying the Appropriate

question 103

Multiple Choice

What term refers to the act of displaying the appropriate emotion regardless of the emotion actually felt?

• A) emotional labor
• B) emotional dishonesty
• C) emotional immaturity
• D) emotional maturity

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Definitions:

Job Rotation

A method where employees are moved between two or more jobs in a planned manner to expose them to different experiences and wider aspects of an organization, enhancing versatility and reducing monotony.

Processes

Defined as a series of actions or steps taken to achieve a particular end.

Subsidiary

A company that is controlled by another corporation, often referred to as the parent company, through ownership of a majority of its voting stock.

Management Development

Programs and activities designed to enhance the skills, knowledge, and abilities of managers and potential managers.