Examlex
Southwest Airline's manager of creative development says that because a customer-friendly attitude is "excruciatingly hard to instill in people," Southwest hires what kind of people?
Developing
The process of growing or causing something to grow, evolve, or become more advanced.
Clarifying
The process of making statements or concepts less confused and more clearly comprehensible.
Plans
Detailed proposals for doing or achieving something, often indicating the timing and sequence of actions involved.
Policies
Formal guidelines or rules within an organization that outline how certain situations should be handled.
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