Which of the Following Is Most Likely to Be a Nonprogrammed

question 17

Multiple Choice

Which of the following is most likely to be a nonprogrammed decision?

• A) how to handle an overtime request
• B) how to discipline a subordinate
• C) when to introduce a new product
• D) none of these

---

Definitions:

Control Bias

A tendency to overestimate one's ability to control events or outcomes, often leading to unrealistic expectations.

Cognitive Tasks

Mental activities that require thinking, problem-solving, decision-making, or memory.

Improve Performance

Strategies or actions aimed at enhancing or increasing the effectiveness, efficiency, or quality of a task or process.

Self-control Cognitive Resources

The mental energy or capacity required to exercise self-control, which can be depleted by overuse in the short term.