When Trying to Resolve Conflict,you Should Focus on _________ Rather

question 138

Multiple Choice

When trying to resolve conflict,you should focus on _________ rather than ________.

• A) interests, positions
• B) positions, interests
• C) ideas, people
• D) people, ideas

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Definitions:

Collective Agreement

An agreement in writing, made between an employer and a union certified or recognized as the bargaining unit of the employees. It contains the terms and conditions under which work is to be performed and sets out the rights and duties of the employer, the employees, and the union.

Closed-Shop Clause

A provision in a labor agreement requiring all employees to be members of a union as a condition of employment.

Trade Union

An organization formed by workers in a particular trade, industry, or company to protect their rights and interests.

Lawful Strike

A work stoppage initiated by employees that is legal under labor law and typically occurs after failed negotiations.