____________ Is Often the First Step in the Alternative Dispute

question 81

Multiple Choice

____________ is often the first step in the alternative dispute resolution process.

• A) Conciliation
• B) Arbitration
• C) Mediation
• D) Hiring an ombudsman

---

Definitions:

Implicit Biases

Unconscious attitudes or stereotypes that influence an individual’s understanding, actions, and decisions in an unconscious manner.

Racial Attitudes

The beliefs, feelings, and predispositions that individuals have towards people of different racial backgrounds.

White Privilege

The benefits that are automatically given to White Americans of European descent on the basis of their skin color.

Defensive

A psychological state or attitude where an individual is quick to protect themselves from criticism, harm, or unpleasant truths.