Joelle Williams Is a Personal Coach Who Works Primarily with Sales

question 53

Multiple Choice

Joelle Williams is a personal coach who works primarily with sales representatives at the Colotel Corporation,a company that manufactures and sells copiers and peripherals.Joelle works on manners,nonverbal cues,and personal goal setting with the Colotel sales reps.The company prides itself on hiring locally for each office and using regional ties as well as cultured manners to advance relationships with customers.
-One of Joelle's big challenges is working with Colotel sales reps to smooth out their speech mannerisms and accents.She works with the reps to achieve:

• A)a smoothed-out accent,but no changes to speech mannerisms,which she considers charming
• B)no accent or speech mannerisms whatsoever,which is equivalent to a Midwestern or broadcasting accent,so they can sell to anyone
• C)an accent and mannerisms that sound educated and intelligent,but still local to maintain familiarity with prospects
• D)a British accent,as this rates highest on the list of accents prospects consider "cultured"
• E)a strong local accent of where they are located,even if they are not from that area,to bond with local buyers

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Definitions:

Trypsin

An enzyme produced in the pancreas and secreted into the small intestine, where it plays a crucial role in the digestive process by breaking down proteins into amino acids.

Pepsinogen

An inactive precursor to pepsin, a digestive enzyme that breaks down proteins in the stomach.

Peristaltic Contractions

Wave-like muscle contractions that occur in tubular structures of the body, such as the digestive tract, to move contents forward.

Large Intestine

A part of the gastrointestinal tract involved in water absorption and the formation of feces.