Joelle Williams Is a Personal Coach Who Works Primarily with Sales

question 3

Multiple Choice

Joelle Williams is a personal coach who works primarily with sales representatives at the Colotel Corporation,a company that manufactures and sells copiers and peripherals.Joelle works on manners,nonverbal cues,and personal goal setting with the Colotel sales reps.The company prides itself on hiring locally for each office and using regional ties as well as cultured manners to advance relationships with customers.
-Joelle has found that in some regional areas,punctuality and lateness are seen as bigger signifiers than they are in other regional areas.How should she teach sales reps to approach punctuality for appointments?

• A)Lateness only matters if the prospect is on time and notices that the sales rep is late.
• B)Lateness is relative,and prospects in certain areas will expect a sales rep to be late.
• C)Lateness shows familiarity with the prospect,so it is a way to establish rapport,and punctuality can be off-putting.
• D)Lateness disrespects the prospect's time,so be slightly early for every appointment,no matter where it is.
• E)Lateness is not an important factor for most prospects,so salespeople should not be overly concerned with it.

Recognize the role of formal, informal, and hidden curriculum in socialization, especially in educational settings.

Understand how socialization is a lifelong process that extends beyond family into secondary institutions.

Understand the concept of consumer surplus and how it changes with price movements in the market.

Identify which producers will supply to the market at different price points based on their production costs.

---

Definitions:

Contract Rate

A predefined rate agreed upon in a contract, often used in financial agreements, such as loans or leases, specifying the interest rate.

Installment Note

An installment note is a form of debt that requires the borrower to make scheduled payments (including both principal and interest) over a set period until the debt is paid off.

Bearer Bonds

Bonds not registered to any owner, allowing whoever holds the bond physically to claim the interest payments or the principal.

Unsecured Bonds

Bonds issued without collateral, relying on the issuer's creditworthiness for support.