Communication-Style Bias Is Most Likely to Occur When Which of the Following

question 6

Multiple Choice

Communication-style bias is most likely to occur when which of the following occurs?

• A)Salespeople have contact with another person whose communication style is different than their own.
• B)Salespeople have problems understanding another person's accent.
• C)Salespeople do not use a standardized vocabulary to describe the product they sell.
• D)Salespeople lack a grasp of social customs of the customer's local culture.
• E)Salespeople talk more quietly than anyone else in the room does.

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Definitions:

Lay Witness

A witness who testifies in court about what they saw, heard, or know directly, not providing an expert opinion.

Expert Witness

A person with specialized knowledge, skills, or experience in a particular field who provides testimony in legal proceedings to clarify facts at issue.

Credible

Worthy of belief or confidence; reliable and trustworthy.

Hearsay Rule

A legal rule that prohibits the use of statements made outside of court as evidence if offered to prove the truth of the matter asserted.