Alana Pierce Is the Director of Membership Programs for the Tammerline

question 21

Multiple Choice

Alana Pierce is the director of Membership Programs for the Tammerline Zoo.She develops the programs and sells them to zoo visitors.The programs are tiered and include discounts and special perks for members.
-Alana has designed a fulfillment envelope to be sent to each new member within two business days of purchase of membership.This envelope is designed to make the member feel like part of an exclusive club,and contains:

• A)a receipt for payment
• B)an invoice for payment and a membership card
• C)a membership card and a parking sticker
• D)a personalized letter,membership card,parking sticker,and calendar of special events for members only
• E)a solicitation to donate to the zoo's outreach program

Understand the concept of competency and its significance in organizational behavior.

Recognize the importance of leadership, vision, and strategic planning in organizational success.

Understand the foundational competencies required for effective personal and professional development.

Identify and explain core ethical principles and how they apply to workplace dilemmas.

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Definitions:

Unconscious

A part of the mind that is not accessible to conscious thought, but which affects behaviors and emotions.

Femininity

Femininity represents a set of attributes, behaviors, and roles generally associated with girls and women, often culturally and socially constructed.

Phallic Stage

A stage in Freudian psychosexual development, typically around ages three to six, where the focus of libido (sexual energy) is on the genital area.

Freud

Sigmund Freud was an Austrian neurologist who founded psychoanalysis, a method for treating psychopathology through dialogue between a patient and a psychoanalyst.