Braeden Innovations Is a Company That Sells Database Systems and Software

question 3

Multiple Choice

Braeden Innovations is a company that sells database systems and software integration packages to schools and universities. Po Komacho is a trade sales representative with Braeden Innovations. As a trade sales representative, she promotes the company and its products to software resellers and supports their sales representatives in selling Braeden's software to clients. A large part of her job involves attending industry trade shows and working at the Braeden Innovations booth at the exhibit hall of the trade show.
-Po does not sell directly to clients,but she is still responsible for keeping track of the interactions she has with resellers. Where should she keep track of these interactions?

• A)in the notepad of her smartphone
• B)in a spiral-bound notebook she keeps in her laptop bag
• C)in a file on her laptop computer
• D)in her company's computerized CRM system
• E)in a monthly e-mail to her manager

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Definitions:

Conditioned Responses

Learned reactions or responses to previously neutral stimuli that have been associated with a significant event, like Pavlov's dogs salivating at the sound of a bell.

Irrational Thinking

Cognitive processes that are not based on logic or rationality, often leading to erroneous conclusions or actions.

Aversive Conditioning

A behavioral training method that uses negative stimuli to reduce or eliminate unwanted behaviors.

Exposure Therapy

A psychological treatment method that reduces fear and anxiety responses by gradually and repeatedly exposing individuals to feared objects or situations.