List Three Areas That Require Special Care in Drafting a Complaint

question 15

Essay

List three areas that require special care in drafting a complaint.

---

Definitions:

Group Polarization

The tendency for a group to make decisions that are more extreme than the initial inclination of its members following group discussion.

Diffusion Of Responsibility

A psychological phenomenon where people are less likely to take action or feel a sense of responsibility in the presence of a large group of people.

Social Acceptance

The degree to which an individual is acknowledged or recognized as part of a social group, gaining approval or support.

Groupthink

A mental phenomenon where a group's need for consensus or uniformity leads to illogical or ineffective decision-making results.