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Motivated Reasoning
A cognitive bias that leads individuals to interpret information in a way that confirms their preexisting beliefs or desires.
The Love Becomes Hate Effect
illustrates how strong affection for a brand can turn into intense dislike due to negative experiences or disillusionment.
Love Becomes Hate Effect
A phenomenon where intense passion or love for a brand turns into strong dislike due to disappointment or unmet expectations.
Grudge-holding
The persistent feeling of ill will or resentment resulting from a past insult or injury, which can impact consumer relations and brand reputation.
Q15: Multiple sclerosis is believed to involve damage
Q23: Psychology was first established as an independent
Q52: Based on the case of Phineas Gage
Q150: Psychologists use the term _ to refer
Q151: The influence of culture was largely ignored
Q170: Outline the four steps in the scientific
Q180: Humanistic psychologists, such as Carl Rogers and
Q280: A researcher timed three rats as they
Q308: As Behavior X decreases, Behavior Y is
Q321: Keeping personal information about research participants private