Donna Is Playing in a Basketball Game, and When She

question 208

Multiple Choice

Donna is playing in a basketball game, and when she makes a 3-point basket, she is ecstatic and tells her coach that it shows how all her practice has paid off.However, later in the game, she misses an almost identical shot and tells her coach that an opposing player distracted her.Donna's attributions for her performance in making 3-point baskets are consistent with:

• A)the fundamental attribution error
• B)a self-fulfilling prophecy
• C)a self-serving bias
• D)cognitive dissonance theory

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Definitions:

Basic Communication Model

A framework that outlines the communication process through elements such as sender, message, medium, receiver, and feedback.

Nonverbal Expressions

Communication without words, including gestures, facial expressions, body language, and other forms of expressing feelings or reactions.

Intimate Space

The physical area immediately surrounding an individual, into which intrusion can feel uncomfortable or threatening unless there's a close relationship.

Sales Call

A communication, typically a phone call or in-person visit, made by a sales representative to a potential or existing customer for selling purposes.