A Person Uses Emotional Labour in the Workplace When They

question 63

Multiple Choice

A person uses emotional labour in the workplace when they express

• A)their felt emotions.
• B)agreeableness.
• C)organizationally desired emotions.
• D)narcissism.
• E)emotional fluidity.

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Definitions:

CEOs And CFOs

Chief Executive Officers and Chief Financial Officers, respectively, senior executives responsible for managing the overall operations and financial actions of a company.

Primary Stakeholder

Individuals or groups most directly affected by a corporation's activities, policies, and practices, often including employees, customers, and investors.

Ethics-Auditing Process

A systematic review of an organization's ethical policies and practices to ensure they are followed and to identify areas for improvement.

Unqualified Opinion

An auditor's statement indicating that financial statements give a true and fair view of a company's financial position and performance without any exceptions.