Michael Shows Employee Deviance by

question 47

Multiple Choice

Michael shows employee deviance by

• A)being angry.
• B)taking extra time in the warehouse.
• C)working quickly in the public areas of the store.
• D)hiding from the boss in the washroom.
• E)smiling at customers.

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Definitions:

Avoiding

A conflict management strategy where one or more parties decide not to engage or confront the issue at hand.

Accommodating Conflict-Management

A conflict resolution method where one party gives in to the wishes or demands of another to maintain harmony.

Smoothing Over Disagreements

The act of attempting to resolve conflicts or differences in opinion in a calm and amicable manner.

Collaborating Style

A conflict resolution strategy that involves working together with all parties to find a mutually beneficial solution.