What Might Be TRUE of Silence and Work-Related Behaviour

question 55

Multiple Choice

What might be TRUE of silence and work-related behaviour?

• A)Managers discourage silence by using the wheel communication network.
• B)Managers discourage silence by using the chain communication network.
• C)Managers discourage silence by using the grapevine.
• D)Managers encourage silence by using the wheel communication network.
• E)Managers encourage silence by using the all-channel communication network.

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Definitions:

Combined Margin

The total margin that results from combining the gross margin and net margin of a company.

Contribution Margin Ratio

A financial metric that shows the percentage of sales revenue that is not consumed by variable costs and contributes to covering fixed costs.

Fixed Expenses

Costs that do not vary with the level of production or sales, such as rent, salaries, and insurance.

Residual Income

The amount of income that exceeds the minimum rate of return on a project or investment.