Tina Has Been Put in Charge of a Major Change

question 16

Multiple Choice

Tina has been put in charge of a major change effort in her department, and the biggest challenge she is facing is individual resistance and group conformity. Her change efforts should be focused on

• A)groupthink.
• B)moving.
• C)unfreezing.
• D)refreezing.
• E)restraining.

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Definitions:

Hearing Loss

A partial or total inability to hear sound in one or both ears.

Hair Cells

Sensory cells located in the inner ear that are responsible for converting sound vibrations into electrical signals that can be interpreted by the brain.

Asymmetry

Lack of equality or equivalence between parts or aspects of something; not symmetrical.

Barn Owl

A nocturnal bird of prey known for its distinctive heart-shaped face and for being a beneficial species by controlling rodent populations.