Yanni Has Noticed That One of the Main Reasons Why

question 62

Multiple Choice

Yanni has noticed that one of the main reasons why his staff is resisting the changes that he wants to implement is that they lack information or they believe other information that is inaccurate.The best approach that he can adopt to overcome this resistance is

• A)negotiation and agreement.
• B)facilitation and support.
• C)education and communication.
• D)manipulation and co-optation.
• E)participation and involvement.

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