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Which psychographic segmentation system has developed a tool for both the U.S. and Japanese markets?
Debugging Software Errors
The process of identifying, analyzing, and correcting bugs in software.
External Failure Cost
Costs incurred when products or services fail to meet quality standards after being delivered to the customer, including returns, repairs, and warranty claims.
Quality Cost Report
A document that details the costs associated with ensuring product quality, including prevention, appraisal, and failure costs.
Field Servicing
The process of providing maintenance, repair, or support services for products or equipment at the customer's location.
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