A ________ Is a Repository of Customer Information That Records

question 46

Multiple Choice

A ________ is a repository of customer information that records all of the contacts that a customer has with a firm and generates a customer profile available to everyone in the firm with a need to know the customer.

• A)customer service chat system
• B)CRM system
• C)data warehouse
• D)transactive content system

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Definitions:

Epididymis

An extended, twisted duct that holds sperm and conveys it from the testicles.

Bulbourethral Gland

The bulbourethral gland, also known as Cowper's gland, is a small gland in males that secretes a pre-ejaculate fluid that lubricates and neutralizes acidic conditions in the urethra.

Membranous Urethra

The portion of the urethra in males that runs through the urogenital diaphragm, involved in urine and reproductive fluid discharge.

Seminal Vesicle

A pair of glands that open into the vas deferens near its junction with the urethra and secrete many of the components of semen.