The Failure of NASA's Initial Solution to Preventing the Space

question 23

Multiple Choice

The failure of NASA's initial solution to preventing the space shuttle shedding foam illustrates:

• A)the importance of training employees on new business processes.
• B)the need to prepare for measuring outcomes of a business solution.
• C)the continuous nature of problem solving.
• D)the need to quickly adapt to new technological innovations.

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Definitions:

Contagion Theory

A theory in social psychology that explains how ideas, attitudes, and behaviors spread through groups and crowds, akin to the transmission of pathogens.

Breakdown Theory

A sociological theory that suggests societal breakdowns, such as high levels of dysfunction or disorganization, can lead to collective action and social movements.

Anomie

A state or condition of society or an individual characterized by a breakdown or absence of social norms and values, often leading to feelings of alienation and purposelessness.

Contagion Theory

A social theory suggesting that ideas, attitudes, and behaviors spread through groups as if they were infections, influencing individuals to adopt them without conscious realization.