Which of the Following Illustrates the Use of Information Systems

question 89

Multiple Choice

Which of the following illustrates the use of information systems to focus on market niche?

• A)A hot tub dealer's use of information systems to determine which models and options its customers are most likely to buy
• B)A shoe manufacturer's use of information systems in selling custom, made-to-order shoes directly to customers
• C)A PC manufacturer's use of information systems to facilitate direct access from suppliers to production schedules
• D)A grocery store chain's use of information systems to produce products and services at a lower price than competitors

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Definitions:

Customer Service

The support and advice provided by a company to those people who buy or use its products or services.

Logistics System

The comprehensive network and process involved in the planning, implementing, and controlling of the efficient flow and storage of goods, services, and related information.

Dependability

The quality of being trustworthy and reliable, often used to describe products, services, or sources of information.

Total Logistics Cost

The cumulative expenses associated with planning, implementing, and controlling the efficient flow and storage of goods, services, and related information from point of origin to point of consumption.