Analytical CRM Applications

question 58

Multiple Choice

Analytical CRM applications

• A) include tools for marketing automation.
• B) provide consolidated data for operational CRM applications.
• C) are based on data warehouses consolidated from operational CRM applications.
• D) provide customer-facing applications.

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Definitions:

KMnO4

Potassium permanganate, a chemical compound used as an oxidizing agent in various chemical reactions.

Organic Product

A compound or substance that has been synthesized from organic (carbon-containing) materials.

Regio-

A prefix in chemistry indicating the region or position in a molecule where a certain reaction takes place or where a particular substituent is located.

Stereochemical

Pertains to the study of the three-dimensional arrangement of atoms within molecules and the impact of this arrangement on the physical and chemical properties of the molecules.