________ CRM Includes Customer-Facing Applications Such as Tools for Sales

question 23

Multiple Choice

________ CRM includes customer-facing applications such as tools for sales force automation, call center and customer service support, and marketing automation.

• A)Operational
• B)Social
• C)Web-based
• D)Sales force

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Definitions:

Relative Ages

The determination of the age of one feature, rock, or artifact in relation to another without specifying its exact age in years.

Igneous Rock

Rock formed from the cooling and solidification of magma or lava.

Steep-sided Mountain

A steep-sided mountain is characterized by its sharp, high angles and rugged terrain, often formed by volcanic activity or tectonic movements.

Eroded Away

The process by which earth, rocks, or surface material are worn down and removed by the action of wind, water, or ice.