You Are a City Transportation Planner and Are Interested in Improving

question 53

Essay

You are a city transportation planner and are interested in improving the city's bus service.What types of intelligent techniques might help you do this,and how would you use them?

Recognize personal responsibility in performance and outcomes as related to locus of control.

Understand different types of social groups and their characteristics.

Recognize the emotional and functional roles of primary and secondary groups in society.

Distinguish between social categories, groups, and networks and understand their relevance in social interaction.

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Definitions:

Conscientious

A personality trait characterized by thoroughness, carefulness, and the desire to do a task well, often associated with a strong sense of duty.

Extraverted

A personality trait marked by an orientation of one's interests and energies toward the outer world of people and social interactions rather than the inner world of subjective experience.

Organizational Citizenship Behaviour

A concept referring to voluntary behaviors employees perform to help others and benefit the organization, beyond their normal job duties.

Grapevine

An organization’s informal communication network.